Buckinghamshire Council Support for Residents

  • Helping Hands – Call 01296 531 151 to get support with food and energy bills over winter. The phone line is open Monday to Thursday, 9am to 5:30pm, Friday, 9am to 5pm. In an emergency, please call our out of hours team on 0800 999 7677.
  • Test and Trace Support Payments – If you are asked to self-isolate, you may be entitled to a Test and Trace Support Payment of £500, depending on your personal circumstances. (See the link for full details.)
  • Local Emergency Support – If you live in Buckinghamshire, you may be able to apply for Local Emergency Support. This is intended to cover urgent short-term emergencies (i.e. no immediate food, no heating or lighting) through the use of food banks, food vouchers, and utility meter top-ups. Apply online or call us on 01296 382 414 during office hours. An out of hours service is also available by calling 0800 999 7677.